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Explore SmartCall Messenger guides, tutorials, manuals and answers.
Welcome to your SmartCall Messenger Support Center
Congratulations on taking a major step toward improved efficiency and better customer service. We hope your guests appreciate the added convenience this technology brings.
This Help Center offers resources and tips to help you get the most benefit from your SmartCall Messenger system.
For assistance, use the contact details provided by your organization or reach the JTECH team at wecare@jtech.com.
Browse help topics
Guides and answers, organized for quick access.
Getting Started
Account Administration & Setup Administration At any time, hover over the “Welcome” box in the upper right and choose ADMINISTRATION. In Administration, you can
Read article → Guide · GuidesTransmitter Configuration
Integrating with Pagers To utilize pagers, you will require an Integration Station transmitter (part # ISTATION, image below) plugged into your network router o
Read article → Guide · TutorialsPaging Overview
Step-by-step instructional video walks you through navigating the Waitlist portion of the SmartCall Messenger system.
Read article → Guide · TutorialsAdministration Overview
Step-by-step instructional video walks you through navigating the Administration portion of the SmartCall Messenger system. Note: Click the settings icon and se
Read article → Guide · TutorialsStaff Paging Overview
Step-by-step instructional document walks you through navigating the Staff portion of the SmartCall Messenger system. Click here for additional support document
Read article → Guide · GuidesWeb Browser Compatibility
Browser compatibility and secure troubleshooting guidance for modern browsers.
Read article → FAQ · FAQsFAQs
Answers to common questions about SmartCall Messenger, paging, administration, browsers, and account features.
Read article → FAQ · GeneralContact Us
If you need additional assistance our experts are on call 24/7: 1- 800-321-6221 or wecare@jtech.com
Read article → Guide · TutorialsSmartCall Messenger Process Flow
The SmartCall Messenger Process Flow document outlines how the SmartCall Messenger system sends messages to cell phones and pagers.
Read article → Guide · GuidesSmartCall Messenger as a Shortcut
JTECH recommends that you create a short cut on your desktop so you always have a link to the SmartCall Messenger site. Go to your Desktop, right click NEW > Sh
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Manuals & PDF Guides
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